Shipping Policy
Thank you for shopping with Made It Out The Group Chat! We strive to provide our customers with a seamless shopping experience, including reliable and efficient shipping. Below, you will find details about our shipping policies and procedures.
Shipping Destinations
We currently ship to the following destinations:
- United States
- Canada
- United Kingdom
- Australia
- Select international destinations (Please refer to the checkout page for specific availability)
Processing Time
- Order Processing: Orders are processed within 5-7 business days (Monday to Friday, excluding holidays) from the time your order is placed and payment is received.
Shipping Options & Delivery Times
- Standard Shipping (Domestic): 3-5 business days
- Standard Shipping (International): 10-15 business days
Please note that delivery times are estimates and may vary depending on the destination and potential customs delays for international orders.
Shipping Rates
Shipping costs are calculated at checkout based on the weight of your order and destination. We occasionally offer free shipping promotions, so be sure to check our website for current offers.
Order Tracking
Once your order has been shipped, you will receive an email confirmation with tracking information. You can track your order using the link provided in the email.
Duties and Taxes
For international orders, customers are responsible for any customs fees, duties, or taxes that may apply. These charges are not included in the purchase price or shipping costs and are determined by the customs office of the destination country.
Incorrect Shipping Information
Please ensure that your shipping address is correct at the time of purchase. Made It Out The Group Chat is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Items
While we take great care in packaging your order, Made It Out The Group Chat is not liable for any products lost or damaged during transit. If your package is lost or arrives damaged, please contact the shipping carrier directly to file a claim.
We appreciate your business and look forward to providing you with high-quality apparel and exceptional service!